Shipping policy

Juniper ships worldwide, and standard shipping is free on every order.

When your order leaves our warehouse you will receive a tracking number by email, and you can check your parcel’s status at any time using the link in that notification.

We dispatch on working days, Monday to Friday, and aim to send all orders within 24 hours. Delivery times are guidelines only: they cannot account for delays from payment authorisation, stock availability, customs clearance, incorrect delivery details or other events outside our control. During peak periods such as Black Week, delivery can take up to five business days.

Prices shown at checkout do not include any import costs, such as taxes or import duties, that may fall due when your parcel reaches its destination country.

Every purchase is insured while in transit, until it is delivered to you.

Unclaimed parcels are returned to us. If a parcel goes unclaimed, you will be charged all costs connected with both the delivery and the return, including any taxes and duties.

If your order is delayed

If your delivery is delayed and you are not happy with the new delivery time, you are entitled to cancel your purchase. Any refund goes back to the payment method you used when ordering. Email care@jun-per.com to start that and we will support you.

Any other questions about shipping? Email care@jun-per.com.