FAQ

We are using Supima cotton, it is Extra-Long Staple cotton grown in California, USA. The cotton that qualifies for being Supima cotton represents less than 1% of cotton grown in the world. The long fibers in Supima cotton give the cotton its premium properties: Incredible strength, unparalleled softness and increased color retention. Quite amazing right?

We are licensed by the Supima organization, which permits us to use the Supima brand and logo. Juniper and everyone involved in our value chain are certified by the Supima organization. You can also find us on Supima’s webpage on listed companies using Supima cotton.

Good question! All Supima cotton is premium, extra-long-staple cotton. Egyptian cotton only references the country of origin and does not implicate any measure of quality. About 25% of Egyptian cotton is extra-long-staple, but the majority of Egyptian cotton is of a long-staple or a regular cotton variety. If you want to know more or have further questions please contact our customer support and they are happy to tell you more.

Supima cotton is farmed using state-of-the-art technology and processes. From GPS navigation used on tractors to plant and harvest the cotton to satellite technology and soil monitors, Supima farmers ensure they are growing the best quality cotton in the world with as little impact on the environment as possible.

Standard plain weaves use a one under, one over structure whereas when making a sateen weave, warp yarns are floated over a number of weft yarns. In our sheets, three weft yarns. The long floats produce a surface that is smooth to the touch and reduces light scattering to increase shine.

Our buttons are created from Mother of pearl which is the common name for an iridescent nacre coating, a blend of minerals that are secreted by oysters and other mollusks and deposited inside their shells, coating and protecting them from parasites and foreign objects. Hence, every button you find on a Juniper product is unique and you may also spot irregularities in color or spots if you look closely.

A fitted sheet has elasticated corners which offer a secure fit.

A fitted sheet should be same size as the mattress. E.g. if you have a 180×200 mattress, you should have a 180×200 fitted sheet.

We have hangers on the shower (placed on the long side) and guest towels (placed on the short side). But no hangers on our pool towels.

Washing your linens before use isn’t a requirement, but it’s highly recommended.

These towels are both super absorbent and quick to dry. Even so, washing your towels regularly is important to have them stay fresh over the long term. Wash at least every week and separately from other laundry and ensure there is sufficient room in the machine. Wash at 40-60° Celsius at centrifuge ~1000 rpm. We highly recommend tumble drying until close to dry. Hang to dry while still a little bit wet to decrease wrinkles.

We recommend washing before first use and changing sheets at least every two weeks after that. Wash on warm cycle or at 40 C. We recommend using a softener every other time. Tumble dry at low heat and tumble cycle, or line dry to preserve fibers, color, and elasticity. If you iron your sheets, do so at medium temperature. If you feel your sheets need a brightening, add bleach and wash as usual.

Do not dry clean.

Unlike many bed linen brands, we don’t use any artificial wrinkle-free chemicals in our sheets. Like any 100% cotton product, your sheets will naturally wrinkle but your sheets will wrinkle less and less with every wash and use. We recommend hanging drying your sheets to prevent significant wrinkling. If you prefer to use a dryer, we recommend taking your sheets out of the dryer 5 minutes before the cycle ends and hanging them to dry.

Yes, you have the option to order bed linen samples. By ordering fabric samples, you can visualize how each color will appear in your bedroom. Please send us an email at care@jun-per.com to request the fabric samples.

Our two factories we work with are located in Portugal. However, for each product, we provide the place of origin as well as where it has been processed for every component, down to buttons, thread, and even the labels.

If there are any mistakes in the manufacturing, you are covered for the first full year.

Yes, we are happy to say that all our products are certified with STANDARD 100 by OEKO-TEX.

This means Juniper products have been tested for harmful substances that are prohibited or regulated by law and chemicals which are known to be harmful to health. Furthermore, the products are tested for color fading and acidity as a precautionary measure to safeguard health at every stage of production.